Overview

The General Manager is the chief operating leader of Polar Caves Park and is responsible for delivering an exceptional guest experience while ensuring the long-term financial health and strategic growth of the organization. Reporting to the Board of Directors, the General Manager provides leadership across all aspects of the business, including operations, finance, marketing, human resources, safety, and capital planning. The role serves as the public face of the Park and fosters a culture of outstanding customer service, teamwork, accountability, and continuous improvement.

Key Accountabilities

Strategic Leadership

• Partner with the Board of Directors to establish organizational strategy, annual objectives, and long-range plans.
• Develop and execute the annual business plan, operating budget, and financial forecast.
• Identify opportunities for growth, new attractions, operational improvements, and enhanced guest experiences.

Operational Excellence

• Direct all day-to-day operations of the Park, ensuring a safe, clean, and memorable visitor experience.
• Oversee facility maintenance, capital improvements, risk management, emergency preparedness, and regulatory compliance.
• Lead seasonal planning, staffing, maintenance, and operational readiness.

Financial Stewardship

• Manage all revenue and expense activities to achieve annual financial goals.
• Oversee budgeting, cash flow, inventory management, purchasing, financial reporting, and lender compliance.
• Present regular operational and financial performance updates to the Board.

People Leadership

• Recruit, develop, coach, and evaluate management and seasonal staff.
• Foster a collaborative, customer-focused culture built on accountability and professional development.
• Ensure compliance with employment laws, HR policies, and performance management practices.

Marketing & Business Development

• Champion the Polar Caves brand and visitor experience.
• Create and execute on an annual marketing plan to maximize attendance and revenue.
• Monitor market trends, competitive offerings, pricing, and customer feedback to strengthen the Park's market position.

Leadership Competencies

• Strategic thinker with strong business and financial acumen
• Inspirational leader who builds high-performing teams
• Excellent communication and relationship-building skills
• Strong planning, organization, and execution capabilities
• Sound judgment, integrity, and decision-making ability
• Commitment to guest satisfaction, safety, and operational excellence
• Passion for outdoor recreation, conservation, and family experiences

Qualifications

• Bachelor's degree in Business, Management, or a related field preferred.
• Minimum of five years of progressive management or supervisory experience.
• Demonstrated success leading operations, budgets, staff, and customer service.
• Proficiency with Microsoft Office; ability to utilize financial and point-of-sale software.
• Capable to walk daily at least 5 miles over uneven surfaces- stairs in varying weather conditions, lift and carry 40 pounds.
• Valid driver’s license
• Passionate for outdoor recreation and guest satisfaction

Work Environment

This is a hands-on leadership position for a seasonal outdoor attraction. The General Manager is expected to maintain a visible presence throughout the Park and work a flexible schedule, including weekends and an extended workweek during the peak operating season.

Equal Opportunity Employer

Polar Caves is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and organizational needs.

If interested, please send resume and cover letter to Diana.zais@polarcaves.com.

New Hampshire Electric Co-op is a reliable power provider to more than 86,000 member accounts in New Hampshire and we are searching for talented individuals to join our team. We offer competitive benefits packages, including health insurance, paid time off and a 401(k) plan with an employer match.

See Current Job Openings

NHEC is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs.

If you need an accommodation to apply for positions at NHEC, email us or contact us at (603) 536-1800.

NHEC is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.

Pine Shores Real Estate is seeking experienced realtors to join our team. We will train the right person.

Conact:

Michael Bagge
Pine Shores Real Estate
O (603) 968-7796
C (603) 960-2207

www.pineshoresllc.com

Are you a detail-oriented, proactive professional who enjoys keeping an organization running smoothly? Do you like to tell stories and communicate impact? Do you want to contribute to meaningful work that benefits your community? If so, PAREI would like to welcome you as our Communications & Operations Administrator and have you grow with us!

In this full-time onsite role, you’ll support key administrative functions—from memberships, donor communications and thank you’s to organizational operations. Reporting to the Executive Director, you’ll help ensure smooth daily business operations and prepare inspiring donor communications while advancing our mission to build resilient communities in central New Hampshire by providing access to sustainable energy and local food leading to economic stability, a clean environment, and healthy living. As a small team, each staff member plays a vital role, wears multiple hats, and plays a crucial role in collaborating closely to achieve our mission.

WHAT YOU'LL DO

Fundraising & Communications Support

• Handle membership and donor thank you letters
• Coordinate donor stewardship program in collaboration with team
• Process donations and memberships
• Maintain and update customer relationship management systems
• Draft communications including newsletters, emails, annual reports and project
  highlights
• Assist with WordPress website updates
• Assist with grant preparation, tracking and reporting
• Assist with social media posting to Facebook and LinkedIn
• Coordinate events and community outreach
• Attend regular fundraising team meetings and program staff meetings

Administrative Support

• Oversee general administrative functions, including managing digital files, organizing
  shared drives, and maintaining online office systems
• Assist with Board meeting preparation and coordination
• Greet office visitors including members, volunteers, donors and Board members
• Pickup and manage incoming/outgoing mail and banking
• Assist programs with administrative and operational needs
• Handle files management
• Coordinate office maintenance and vendor relationships
• Track office related inventory and order supplies when needed
• Other duties as assigned

WHAT WE'RE LOOKING FOR

At PAREI, we value hard work, multitasking, ideation, teamwork, and a passion for our mission. We welcome applicants from all backgrounds, even if you don’t meet every qualification.

Knowledge, Skills & Abilities

• Strong customer service focus and attention to detail
• Excellent written, verbal, and phone communication skills
• Great organizational skills
• Strong technology skills and proficiency in Microsoft 365 business suite applications
• Experience with data entry, recordkeeping, budgeting, and time management
• Ability to thrive in a collaborative, fast-paced, small office environment
• Positive, team-oriented, problem-solving mindset
• Willingness to take initiative and calculated risks
• Willingness to be cross trained across programs to assist when necessary

Ideal Qualifications

• Associate’s or Bachelor's degree in communications, business, or related field a
  must; minor or coursework in sustainability a plus.
• At least three years’ experience working in communications, marketing, business or
  administration
• Fundraising and event planning experience a plus
• Experience with Little Green Light or similar customer relationship management
  system preferred
• Organizational social media experience (Facebook and LinkedIn)
• Experience with Constant Contact, MailChimp and Canva preferred
• Interest in non-profit work encouraged and non-profit experience a plus
• Comfort in a busy office environment where you can wear multiple hats and
  multitask while still paying attention to details
• Valid driver’s license and access to reliable transportation

Benefits Info: Wage range: $21 to $24 an hour depending on experience. 30 – 40 hours per
week negotiable. Benefits include: simple IRA match, wellness bonus, generous time off,
flexible schedule, and opportunity to grow.

To apply: Please send your cover letter and resume with a writing sample to
denise@plymouthenergy.org. Applicants must be able to provide three professional
references upon request. Review of applications will begin immediately and will continue
until the successful candidate has been selected.

About PAREI
PAREI is a local non-profit focused on the environment, energy efficiency, local foods, and
building sustainable communities in Central New Hampshire. PAREI is based in Plymouth,
NH with over 22 years of experience installing solar and helping people improve the energy
efficiency of their homes. It is also home to Local Foods Plymouth, an online weekly local
products and farmers market celebrating 20 years and NH Solar Shares, community solar
arrays for low-income households. Visit plymouthenergy.org for more information.

PAREI is seeking a field technician to assist with the operations of several energy programs
including solar PV, solar thermal, energy efficiency, and healthy homes. This position is
currently part-time with the possibility of becoming a full-time role. As a small team, each
staff member plays a vital role in the organization, wears multiple hats, and collaborates
closely with fellow staff to achieve PAREI’s mission.

Key Responsibilities

Field Work (approximately 75%)

• Conduct Solar Site Assessments to determine initial solar feasibility and interest
• Conduct Solar Repair Assessments for solar water heating and do minor repairs such as charging glycol and if able, roof repairs such as replacing tubes and heat pipes
• Respond to customer inquiries about solar and energy efficiency in conjunction with other staff
• Conduct in-office energy consultations about home energy saving opportunities and available incentives as well as solar energy options
• Conduct home energy walk-throughs to give DIY tips and/or determine their Home Energy Score
• Perform Blower Door Tests for Homes
• Conduct Healthy Home Evaluations
• Assist with construction work when needed especially for ground mounted solar PV projects
• Speak at educational workshops on energy efficiency and Solar PV
• Attend energy-related trade association meetings
• Host open houses and events to promote PAREI’s services

Administrative (approximately 25%)

• Prepare interconnection applications for the utility – pre and post as well as track throughout project
• Prepare Building Permits
• Work with electrician to prepare electrical one-lines required by the utility
• Prepare information needed to send to the Structural Engineer to approve roof layouts in conjunction with solar electrician
• Scope jobs, work with suppliers and sub-contractors to prepare project estimates

About the Job

• Apply if you think you have what it takes to succeed in this multi-faceted environment. Don’t worry if you are missing some of what we are looking for. You could be the right candidate!
• May train the right person
• Learn more about PAREI’s services: https://plymouthenergy.org/services/
• Occasional evenings/weekends for special events but will typically work 15-20 hours/week, Monday through Friday.
• A valid drivers’ license and reliable transportation is necessary
• Reports to Energy Programs Director | Salary range: $21-25
• To apply: send cover letter and resume to denise@plymouthenergy.org.
• Applicants must be able to provide three professional references upon request.
• Review of applications will begin immediately and will continue until the successful candidate has been selected.

PAREI’s mission is to build a resilient community through sustainable energy, local food,
economic growth, and healthy living. Plymouthenergy.org

At Owl’s Nest Resort, we thrive in the fast-paced, customer-service oriented, and experience-driven atmosphere of the Lifestyle Resort Industry. We are passionate about providing the best experience possible to our guests and aim to become New Hampshire’s premier vacation and wedding destination. Our resort is built on the foundation of those around us, and we place a strong focus on creating valuable relationships with our community members, whether they are our guests or local businesses.

Throughout our busy days and late nights, one thing is certain: The most important piece of the puzzle is our employees. Whether you are serving guests on the front lines or working behind the scenes, everyone has a purpose here and is made to feel valued. By joining the Owl’s Nest team, we expect you to strive for service excellence, support your fellow teammates, be coachable and accountable, and to have some fun along the ride. If this sounds like the right opportunity for you to grow your career skills, continue reading!

View open positions.

Looking to build a rewarding career close to home? New Hampshire Electric Cooperative (NHEC) is hiring for a variety of positions across the state!

As a member-owned, not-for-profit electric utility, NHEC is committed to serving its communities with reliable energy and exceptional service — and that starts with a dedicated team. From field operations and engineering to member services, information technology, and administration, there are many opportunities to grow your career while making a meaningful impact in New Hampshire’s energy future.

If you’re seeking competitive benefits, a supportive workplace, and a mission-driven organization, explore current openings today.

🔗 View all available positions: https://www.nhec.com/careers-available-positions/